Tuesday, March 9, 2010

Office Efficiency Can Lead To Greater Profits

Experience over the years illustrate that many medical practices, including veterinary practices, are likely to be inefficient. With the demands of running a practice as challenging as they are in today's economic environment, it pays to operate as efficient as possible.

As the best example, benchmarking data from Veterinary Economics show that the best veterinary clinics collect $157 dollars per veterinarian per client visit. Now imagine, if you could increase your client schedule by simply 1 additional client in the morning and one additional client in the afternoon. This would mean you clinic's annual revenue would increase by $56,520, assuming a 4 day work week and 45 working weeks per year. Of course, you actual numbers may vary, but the point is that improving efficiency improves financial performance.

So how does one improve efficiency? There are three elements that contribute to efficiency:
  • Doctor's capacity - the ability and comfort of the doctor to process "x" number of clients per hour.
  • Staff capacity - the staff's ability to process the check-in, check-out processes as well as the back office clinical processes.
  • Your office - generally speaking, your office must have an efficient flow of clients throughout the physical space of the clinic.
It is the combination of these factors that either enhance or detract from your efficiency. Consulting firms, including PrimoroVet, can assist you in determining your level of efficiency. As you can see the financial opportunity, it may well be worth your efforts to seek out professionals to assist you.

Oh, and if you are wondering about that $56k, remember, you would have already paid your practice's expenses, including staff. That $56K goes in your back pocket!

Robert


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